Your all-in-one solution
Your trusted partner for HVAC design, installation, maintenance, and repair.
Committed to sustainability
Sustainability is at the heart of everything we do.
24/7/365 contracted call outs
Rapid response whenever you need us most.
Honesty and integrity
Building trust through transparent practices.
Our Friendly Team Are Happy to Help.
Please contact us regarding any queries and we will respond as soon as possible.
Telephone: 01473 559071
Email: info@epph.co.uk
Address: Units 20-21, Riverside Industrial Park, Rapier St, Ipswich IP2 8JX
Locate our UK Based Offices
We currently have two UK based offices. Our Southern office (head office) is located in Ipswich and our Northern office is located in Durham.
Southern Office: Units 20 & 21, Riverside Industrial Park, Rapier Street, Ipswich IP2 8JX
Durham Office: Unit 12, City West Business Park, St Johns Road, Durham, DH7 8ER
Our FAQs.
What is Planned Preventive Maintenance (PPM) for HVAC systems?
PPM is a proactive approach to maintaining HVAC equipment in optimal condition. It involves regular inspections, cleaning, and adjustments to prevent breakdowns, minimize downtime, and ensure efficient operation. This helps to reduce energy consumption, extend equipment lifespan, and lower overall maintenance costs.
Why is PPM crucial for commercial and industrial HVAC systems?
For commercial and industrial facilities, reliable HVAC systems are essential for maintaining productivity, comfort, and safety. PPM helps to:
o Prevent unexpected breakdowns: Regular inspections and maintenance can identify potential problems before they escalate into costly failures.
o Maximize energy efficiency: Well-maintained HVAC systems operate more efficiently, reducing energy consumption and costs.
o Improve indoor air quality: PPM ensures that HVAC systems are functioning properly to circulate clean air throughout the building.
o Extend equipment lifespan: Proper maintenance can significantly prolong the lifespan of HVAC equipment, reducing the need for costly replacements.
What services does your company offer for HVAC installations?
We specialize in designing, installing, and commissioning HVAC systems for commercial and industrial facilities. Our services include:
o New installations: We can design and install complete HVAC systems tailored to your specific needs and building requirements.
o Retrofits and upgrades: We can modernize existing HVAC systems to improve efficiency, reliability, and performance.
o System replacements: We can replace outdated or inefficient HVAC systems with modern, energy-efficient alternatives.
o Renewable energy integration: We can incorporate renewable energy technologies, such as solar thermal or geothermal systems, into your HVAC system to reduce your carbon footprint and energy costs.
What types of HVAC systems do you install?
We offer a wide range of HVAC system options, including:
o Central air conditioning systems: Ideal for large commercial and industrial buildings.
o Variable refrigerant flow (VRF) systems: Highly efficient and flexible for various building types.
o Heat pumps: Can provide both heating and cooling, making them a versatile choice.
o Air handling units (AHUs): Used for large-scale ventilation and air conditioning systems.
o Rooftop units (RTUs): Compact and efficient solutions for smaller buildings or individual floors.
How can you help me reduce my HVAC energy consumption?
We can implement a variety of strategies to help you reduce your HVAC energy consumption, including:
o Energy audits: Identifying areas of inefficiency in your HVAC system.
o Equipment upgrades: Installing more energy-efficient equipment.
o Building envelope improvements: Enhancing insulation and sealing air leaks to reduce heat loss or gain.
o Controls optimization: Fine-tuning HVAC controls to maximize efficiency.
o Renewable energy integration: Incorporating solar thermal or geothermal systems to reduce reliance on traditional energy sources.
What are the typical turnaround times for installations and maintenance services?
Turnaround times can vary depending on the project scope and complexity. However, we strive to complete projects efficiently and within agreed-upon timelines. Our team will provide you with a detailed timeline during the initial consultation.
How can I get a quote for HVAC installation or maintenance services?
To obtain a quote, please contact our sales team at 01473 559071 or info@epph.co.uk. We will schedule a consultation to assess your specific needs and provide a customised proposal.
What are the benefits of choosing a local HVAC company?
Choosing a local HVAC company offers several advantages, including:
o Faster response times: Being located nearby allows for quicker response times in case of emergencies.
o Stronger local knowledge: Familiarity with local building codes, regulations, and climate conditions.
o Community support: Supporting local businesses and contributing to the local economy.
o Personal service: Building relationships with local customers and providing personalized service.
How do you ensure the quality of your installations and maintenance services?
We adhere to strict quality standards and industry best practices to ensure the highest quality of our work. Our approach includes:
o Experienced technicians: Employing highly skilled and certified technicians.
o Quality materials: Using only top-quality materials and equipment.
o Regular training: Providing ongoing training to our technicians to stay up-to-date with industry advancements.
o Quality assurance procedures: Implementing rigorous quality assurance procedures to verify the accuracy and completeness of our work.
What is your approach to ensuring customer satisfaction?
We are committed to providing exceptional customer service and ensuring your complete satisfaction. Our approach includes:
o Personalised solutions: Tailoring our services to meet your unique needs and preferences.
o Open communication: Maintaining open and transparent communication throughout the project.
o Timely response: Addressing your inquiries and concerns promptly.
o Quality workmanship: Delivering high-quality installations and maintenance services.
o Ongoing support: Providing ongoing support and maintenance after project completion.